Privacy Policy

1. Introduction

Talwynd ("we", "us", "our") is committed to handling personal information with care. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have in relation to it.

This policy applies to visitors to our website at talwyndx.world and to organisations and individuals who contact us about our project and program management advisory services.

If you have questions about this policy or how we handle your data, please contact us at [email protected].

2. Data We Collect

Information you provide directly

When you complete the contact form on our website, we collect the name, email address, and phone number you submit, along with any message you choose to include. This information is used solely to respond to your enquiry.

Information collected automatically

When you visit our website, we may collect technical information about your visit, including:

• Browser type, device type, and operating system
• Pages visited and time spent on each page
• Referring website or search query that brought you here
• General geographic location (country or city, not precise address)

This data is collected through cookies and similar technologies. For full details, see our Cookie Policy.

Legal basis for processing

Retention: Contact enquiry data is retained for up to 24 months from last contact. Analytics data is retained according to the settings of the relevant third-party platform (typically 14–26 months). You may request deletion at any time.

3. How We Use Your Data

• Responding to enquiries. We use your name, email, and phone number to reply to messages you send through our contact form.
• Delivering services. When you engage Talwynd for advisory work, we use your contact and organisational details to carry out that engagement.
• Improving our website. Aggregated analytics data helps us understand which content is useful and where the site can be improved.
• Advertising measurement. If you have consented to marketing cookies, we use campaign performance data to understand the reach of our advertising.
• Legal compliance. We may use or retain data where required to meet our obligations under Thai law.

We do not sell personal data to third parties. We do not use your information for automated decision-making that has a significant effect on you.

4. Data Sharing

We share personal data only in the following circumstances:

• Analytics providers. We may share anonymised usage data with Google Analytics and similar services to support website improvement.
• Advertising platforms. If you have consented, conversion and interaction data may be shared with Google Ads, Microsoft Advertising, or Meta for campaign measurement.
• Legal requirements. We may disclose data if required to do so by a court order, regulatory authority, or other legal obligation under Thai law.
• Professional advisors. We may share information with our legal or accounting advisors under obligations of confidentiality, where necessary.

5. How We Protect Your Data

We take reasonable technical and organisational precautions to protect your personal data from unauthorised access, loss, or disclosure. These include:

• HTTPS encryption for data in transit between your browser and our server.
• Access to personal data limited to those who have a clear need for it.
• Regular review of our data handling practices.

If we become aware of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant authorities within the timeframes required by applicable law.

6. Cookies

We use cookies on this website to support basic functionality and, with your consent, to collect analytics and advertising data. For a full explanation of the cookies we use and how to manage your preferences, please see our Cookie Policy.

7. Your Rights

Under the Thailand Personal Data Protection Act B.E. 2562 (PDPA) and applicable data protection principles, you have the following rights:

To exercise any of these rights, please write to [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) in Thailand if you believe your rights have not been respected.

8. Third-Party Links

Our website may occasionally link to external resources or partner sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently before providing any personal information.

9. Children's Privacy

Our services are intended for organisations and professional individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently received data from a minor, please contact us immediately so we can delete it.

10. Policy Updates

We may update this policy from time to time to reflect changes in our practices or applicable law. When we make a material change, we will update the "Last updated" date at the top of this page. Continued use of our website after any change constitutes acceptance of the revised policy.